The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server setting, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments.JOB ROLE SUMMARY
The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment,



support of code promotion and reporting products on mainframe and server environments.
DUTIES AND RESPONSIBILITIES
Formal mentorship concluded
High complexity assignments - augmentation and/or independent segment owner
Moderate complexity assignments - augmentation (1 or >) or owner
Low complexity assignments - owner (1 or >)
May lead another individual
Ability to see whole picture
Perform some operations requirements and provide training for level 1 associates.
Understand data enter environments and applications.
Participate in technical solutions for clients and operations environments.
Setup schedules for both mainframe and server workloads.
Internal / external reporting
Troubleshoot easy issues with schedule, code promotion or reporting.
Evaluate processes for enhancement
SUPERVISORY RESPONSIBILITIES
This position does not have direct reports but may mentor less experien

📌 Associate Data Centre Operations Analyst (Bengaluru)
🏢 Ensono
📍 Bengaluru