Sales Executive – Apparel Retail
Job Title: Sales Executive
Department: Retail Operations
Reports To: Store Manager
Job Summary
The Sales Executive is responsible for delivering an excellent customer shopping experience, achieving sales targets, maintaining visual merchandising standards, and ensuring smooth day-to-day store operations.
Key Responsibilities
- Welcome customers and understand their requirements.
- Recommend products and provide styling suggestions.
- Achieve individual and store sales targets.
- Increase Average Bill Value (ABV), Units Per Transaction (UPT), and conversion rate.
- Ensure excellent customer service and build long-term customer relationships.
- Maintain store cleanliness and visual merchandising standards.
- Replenish merchandise and ensure proper size and stock availability.
- Handle billing, cash, and POS transactions accurately.
- Promote ongoing offers, loyalty programs, and new arrivals.
- Assist in stock receiving, stock counts, and inventory management.
- Handle customer queries, exchanges, and returns as per company policy.
- Follow SOPs,



grooming standards, and attendance guidelines.

Key Skills
- Solid communication and interpersonal skills.
- Sales and customer service orientation.
- Product knowledge and fashion awareness.
- Basic computer/POS knowledge.
- Teamwork and problem-solving ability.
- Positive attitude and willingness to learn.

Qualification
- Minimum: 12th Pass.
- Graduate preferred.

Experience
- 0–3 years of experience in apparel, fashion, lifestyle, or retail sales.
- Freshers with good communication skills are also welcome.

Key Performance Indicators (KPIs)
- Sales Achievement
- Conversion Rate
- Average Bill Value (ABV)
- Units Per Transaction (UPT)
- Customer Satisfaction
- Repeat Customer Enrollment
- Store Grooming & VM Compliance
- Attendance and SOP Compliance

This job description is suitable for apparel brands such as BIBA, Pantaloons, Shoppers Stop, Lifestyle, Max, Trends, Westside, and similar f

📌 pt seasons mall (Pune)
🏢 BIBA
📍 Pune