Team Leader- Ops (Bengaluru)

Team Leader- Ops (Bengaluru)

13 Aug
|
Mashreq
|
Bengaluru

13 Aug

Mashreq

Bengaluru

A. UAT Planning & Coordination

Understand business requirements and migration scope.

Prepare UAT strategy and test approach. Coordinate with business users, product
owners, and vendor teams. Define UAT entry and exit criteria.

Review BRDs, FSDs, mapping documents, and migration logic. Prepare UAT test
scenarios and test cases covering:

* Core banking functionalities
* Reports validation
* Interface validations
* Regulatory requirements
* Review and obtain sign-off from stakeholders.

Mandatory experience in banking loyalty and rewards systems, including
end-to-end testing of points calculation, redemption scenarios, campaign
configurations, and integration with cards, payments, and partner ecosystems.
Validate end-to-end loyalty lifecycle, including points accrual, redemption,
reversals, adjustments, and expiry processing. Verify accuracy of points
calculation logic based on transaction types, customer segments, campaigns, and
product configurations e.g., cards, accounts).

Test redemption flows across multiple channels such as online banking, mobile
banking, partner portals,



and POS systems.

Validate campaign configurations including promotional offers, bonus points,
seasonal campaigns, and partner-funded rewards.

Ensure correct mapping and integration between core banking, card systems, and
loyalty platforms for seamless reward processing.

Perform reconciliation of loyalty points between source systems and loyalty
engine to ensure no discrepancy in accrual/redemption.

Validate real-time and batch processing of loyalty transactions, including
delayed accruals and bulk campaign uploads.

Test customer eligibility rules, tier upgrades/downgrades, and benefits
associated with different loyalty tiers.

Verify expiry rules, forfeiture logic, and re-credit scenarios as per business
policies.

B. Migration Testing

Validate data migration between legacy and current system. Perform UAT and SIT
testing migration life cycle and ensuring seamless transition from legacy
pl

📌 Team Leader- Ops (Bengaluru)
🏢 Mashreq
📍 Bengaluru

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