About the role:
Wells Fargo is looking for Technology Operations Analyst.
In this role, you will:
Participate in and support implementation of business solutions
Determine the impact of changes made to existing hardware, software, and schedules
Review tactical issues, policies or procedures for which answers can be quickly obtained
Perform daily validations of application by performing critical functional checks to ensure that its stable for business users
Monitor all the scheduled batch jobs and work on fixing in case of failures
Audit complex critical systems delivery for business processes
Determine the impact of new products and tools implementation across the business and mitigates potential issues
Reduce the impact of application and infrastructure failures on business delivery
Present recommendations for resolving more complex situations
Provide technology information managers, functional colleagues and stakeholders
Required Qualifications:
2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following:
work experience, training, military experience, education
Desired Qualifications:
2+ years of experience in System Administration & Desktop troubleshooting skills.
Quickly adapt to the business objective of the organization and adhere to the policies and procedures.
Proficient knowledge on Microsoft Operating System (Windows 7, Windows 10 and Windows 11) is a Mandate.
A good understanding of network terminologies, Cisco products and should have worked on basic to intermediary level on networks. (LAN/WAN)
Should have working knowledge on Windows Server administration principles.
Should have strong skills on incident management and should have understanding and participation skills on problem management space
A solid collaborator willing to tap into past experiences and relationships in order to accomplish goals.
Ability to handle multiple assignments simultaneously using a wide range of skills
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