Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines.
Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships.
Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most cutting-edge loyalty ecosystems worldwide.
Our Global Impact:
400+ Million members connected through our platform.
100+ Global Brands trust us to drive loyalty and brand devotion.
3-Time Winner of “Best Technology Innovation in Loyalty”.
Global recognitions for Excellence in Loyalty Management under numerous categories.
Recognised as a ‘Strong performer’ in The Forrester Wave™ Loyalty Platforms,
Q4 2025.
Explore more about us at www.lji.io.
The Opportunity
This is an exciting opportunity for Engineers to begin their careers in a Business Analyst role, working closely with global enterprise customers to understand business needs, analyze requirements, and collaborate with cross-functional teams to deliver technology-driven loyalty management solutions through our GRAVTY® platform.
The role is ideal for Engineers who enjoy customer-facing interactions, are passionate about solving business problems, and aspire to build a career in an enterprise IT product company by consulting with customers, implementing product solutions, and enabling successful digital transformation initiatives.
Key Responsibilities
Drive end-to-end implementation of GRAVTY® solutions for global enterprise customers.
Conduct discovery workshops and requirement-gathering sessions to understand customer business processes
📌 Business Analyst (India)
🏢 Loyalty Juggernaut
📍 India
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