Job Description
Job Title
GBS F&A; Continuous Improvement & Process Transformation – Manager (Black Belt)
Department
Global Business Services (GBS)
Location
Ahmedabad (AHM)
Reporting To
GBS Portfolio Process Transformation Group Lead
Band
B13
Job Purpose
The Manager – CI/ Process Transformation (Black Belt) will lead end‑to‑end Finance & Accounting (F&A;) transformation initiatives within the GBS, delivering measurable business value through productivity, cost optimization, service quality improvement, and digitization.
This role will own and drive a portfolio of high‑impact transformation programs across Finance towers, working closely with Global Process Owners (GPOs), regional finance leaders, digital teams, and GBS operations to embed Lean, Six Sigma, and digital-first ways of working.
Key Responsibilities
1. Portfolio & Program Leadership
Own and manage the GBS F&A; transformation portfolio across or some of- R2R, S2P, SCM, ATR, Commercial Ops, FPnA towers
Drive project prioritization based on value impact (cost, productivity, cash, controls), feasibility,



and strategic alignment.
Establish robust intake governance, value tracking, and benefits realization mechanisms.
Ensure alignment with enterprise finance strategy, GBS roadmap, and FMCG business priorities.
2. End‑to‑End F&A; Process Transformation
Lead complex, cross‑regional transformation initiatives across F&A; processes with a strong end‑to‑end and customer‑back mindset.
Conduct deep‑dive diagnostics using Lean Six Sigma tools (VSMs, DMAIC, root cause analysis, statistical analysis).
Design and implement sustainable solutions covering process, policy, people, controls, and technology.
3. Digital, Automation & Analytics Enablement
Partner with Digital / IT / Automation CoEs to identify and implement RPA, workflow, OCR, low‑code, AI/ML use cases within F&A.;
Embed data-driven decisioning, KPI automation, and performance dashboards into transformed processes.
Ensure digital initiatives are tightly integrated wit

📌 GBS F&A Continuous Improvement (Ahmedabad)
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