- Welcome guests: Greet customers warmly as they walk in and provide a welcoming atmosphere.
- Guide through menu: Answer questions regarding ingredients, dietary restrictions, and make personalized recommendations.
- Take orders: Accurately process food and beverage orders using the Point of Sale (POS) system.
- Handle transactions: Manage cash and digital payments, ensuring the register is accurate and balanced.
- Resolve issues: Address guest inquiries or complaints quickly and professionally.
- Prepare items: Assemble and serve coffee, teas, cold beverages, and packaged or baked goods according to quality standards.
- Quality control: Ensure all items served meet the cafe's standards for taste, presentation, and temperature.