AV Technician Job Description B4

We are looking for an Audio Visual Technician to join our team. This position is primarily responsible for providing support for the AV conference spaces and systems. The candidate will provide technical and general support to ensure proper availability and functionality of the AV spaces and equipment as well as rapid-response troubleshooting expertise.

Key Responsibilities:
- Provide white-glove technical support for internal, customer, and C-level executive meetings
- Proactively identify potential AV issues and provide solutions to clients concerns or needs
- Demonstrate a robust working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc.
- Bring technical expertise and guidance for the deployment operation of Crestron Flex and Polycom VTC codec
- Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair
- Review standard setup specifications for meetings and conferences




- Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones projection needed, etc.)
- Ensure cleanliness, temperature, and functionality of conference rooms
- Electronics troubleshooting skills ability to determine and localize where the problem exists
- Maintain conference room standards for signage, equipment, and seating
- Respond to client requests promptly
- Ensure consumables are available for the client
- Provides support for the audio-video systems and media control systems.
- Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology
- Perform routine and proactive testing to ensure the functionality of equipment before use.
- Alignment and calibration procedures for audio and video devices
- Responsible for communicating

📌 Business Support, Guest Services professional (Pune)
🏢 Jones Lang LaSalle (JLL)
📍 Pune