Role & responsibilities
- Hands-on experience in Salesforce Service Cloud implementations and support.
- Experience with Sales Cloud configuration and business processes.
- Salesforce Administration skills, including:
- User and profile management
- Roles, permissions, and sharing settings
- Workflow/Flow automation
- Reports and dashboards
- Data management and security
- Ability to gather business requirements and translate them into Salesforce solutions.
- Experience working as a Consultant in enterprise Salesforce environments.