We are seeking a dynamic and results-driven BPO Sourcing Specialist to join our fantastic Talent Acquisition team. The ideal candidate will be responsible for sourcing, screening, interviewing, and hiring candidates for customer , sales, and back-office roles within a fast-paced BPO environment. The specialist should be able to manage high-volume hiring while ensuring an excellent candidate experience.
Key Responsibilities:
- Manage end-to-end recruitment for BPO and customer support positions.
- Source candidates through job portals, social media, employee referrals, and other recruitment channels.
- Screen resumes and conduct telephonic and virtual interviews.
- Assess candidates based on communication skills, qualifications, and job fit.
- Schedule interviews with hiring managers and coordinate the selection process.
- Maintain recruitment trackers and candidate databases.
- Ensure timely closure of open positions while meeting hiring targets.
- Build and maintain a strong talent pipeline for ongoing hiring needs.
- Coordinate offer rollouts, documentation, and onboarding activities.
- Maintain compliance with company recruitment policies and hiring standards.
- Participate in job fairs, campus drives, and recruitment events when required.
Strong understanding of recruitment processes and sourcing techniques.
- Experience using job portals such as Naukri, Indeed, LinkedIn, or similar platforms.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and achieve hiring targets.
- Good organizational and time-management skills.
- Proficiency in Microsoft Office and Applicant Tracking Systems (ATS) is preferred.
Preferred Skills
- High-volume hiring experience.
- Strong negotiation and candidate engagement skills.
- Knowledge of recruitment metrics and reporting.
- Ability to multitask in a rapid-paced environment.
- Positive attitude with a strong