Role & responsibilities

Strategic HR Business Partnering
- Partner with business leaders across Retail Stores (XP) and Enterprise Vending (EW) corporate functions to drive the overall people agenda.
- Advise leaders on organization design, workforce planning, talent strategy, employee engagement, and organizational effectiveness.
- Drive performance management, goal setting, talent reviews, and succession planning across assigned functions.
- Coach managers on people decisions, employee relations, and leadership development.
- Partner with Finance on manpower planning, headcount budgeting, and organizational planning.
- Leverage HR analytics and insights to support strategic business decisions and improve people outcomes.

Talent Management & Employee Experience
- Lead initiatives focused on talent development, internal mobility, succession planning, and leadership capability building.
- Drive employee engagement, recognition, retention, and culture-building initiatives.
- Partner with business leaders to create development plans and career progression frameworks.




- Support change management and organizational transformation initiatives as the business scales.
- Ensure consistent implementation of HR policies, processes, and best practices across functions.

What We're Looking For
- MBA/PGDM in Human Resources from a reputed institution.
- 8-10 years of progressive HR experience with a strong background in HR Business Partnering.
- Experience partnering with business leaders in F&B;, Retail, QSR, FMCG, or other high-growth consumer businesses is preferred.
- Demonstrated experience in performance management, talent management, organization design, workforce planning, and employee engagement.
- Exposure to corporate and leadership hiring with the ability to drive strategic hiring initiatives.
- Robust analytical skills with expertise in HR metrics, dashboards, and workforce insights.
- Excellent stakeholder management, influencing, and communication skills.
- High bu

📌 Manager - Human Resources Operations (Gurugram)
🏢 Chai Point
📍 Gurugram