Key Responsibilities-
- Consulting patients for aligners and explaining treatment plans and aligner process advantages etc. to patients.
- Managing the entire patient cycle including timely consultation, monitoring and tracking of cases and ensuring a smooth case completion.
- Handle technical and general queries from the customers – post the sales process has been pertaining to our services.
- Tele consultation in case of escalations.
- Handle dental-specific queries pertaining to our services.
- Overall Problem solving for patients and coordination as necessary.
- Handle any operations-related activities that may be required.
Skills-
- Graduated as MDS in orthodontist.
- A positive understanding of aligner treatments and procedures such as IPR and attachments.