The Strategy Consulting Global Network Song Practice| Service | Gen AI Agentic Innovation (Level 7)

Join our team of Strategy Consulting Global Network Song who solve customer facing challenges at clients spanning Sales, Service and Marketing to accelerate business change.

PracticeStrategy Consulting Global Network Song

I Areas of Workin service transformation, digital consulting, or GenAI strategy agentic AI, Contact center experience, CX Strategy Design

Years of Exp7+ years

The Practice A Brief Sketch

The Strategy Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Service Transformation, Marketing Transformation, and Commerce and Sales. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement,



customer satisfaction and impacting front end business metrics in a positive manner.

We are seeking a forward-thinking and technically astute Consultant to support business growth and deliver GenAI-powered service reinvention through Agentic AI solutions. This role is ideal for a strategic problem-solver with deep expertise in service experience design, modular AI agent design, and digital contact center processes.

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team You will drive the following

Roles Responsibilities

We are seeking a forward-thinking and technically astute Manager to drive business growth and deliver GenAI-powered service reinvention through Agentic AI solutions. This role is ideal for a strategic problem-solver with deep expertise in service experience design, modular AI agent design, and digital

📌 ACN GN (Bengaluru)
🏢 Accenture
📍 Bengaluru