Location: Gurgaon (5 Days WFO + 1 Day WFH)
Experience: 1 - 4 Years
Industry: AI Data Services / Operations / Delivery
About the Role
We are hiring for Project Operations Client Delivery in our AI Data Services vertical.
This is a non-technical, execution-heavy role focused on managing large-scale AI data collection and annotation projects used to train machine learning models.
Depending on your experience, you may join under one of the following tracks:
Track A - Project Operations
Track B - Client Delivery Project Lead
Both tracks own projects end-to-end. The difference lies in the level of client interaction and team handling responsibility.
Significant Clarification
This is NOT a software development or technical project management role.
You will NOT manage developers or write code.
This role is operations-driven and execution-focused, managing freelancers, vendors, quality, timelines, and delivery for AI data projects.
Track A - Project Operations (Execution-Focused)
Key Responsibilities:
Source and onboard freelancers across multiple channels
Break down project requirements into clear execution steps
Maintain daily trackers (submissions, QC, approvals, rework, closures)
Monitor throughput and flag risks early
Coordinate corrections and ensure compliance with guidelines
Maintain proper file naming, folder structures, and metadata accuracy
Solve operational bottlenecks independently
Growth Path:
High performers will be groomed into Client Delivery / Project Lead roles within 3-6 months based on ownership and performance.
Track B - Client Delivery Project Lead
Best suited for candidates with 1 - 4 years of experience in client handling, delivery management, outsourcing, IT services, digital agencies, or project-based environments.
Key Responsibilities:
Act as primary point of contact for clients
Understand requirements and translate them into execution plans
Own delivery timelines, quality, and client satisfaction
Manage coordinators, interns, freelancers, and