Customer Support Representative – NA PHONE (International)
Job Description:
We are hiring for the role of Customer Support Representative (Voice) for our International process in Jaipur. If you have excellent communication skills and a customer-first approach, apply today
Key Responsibilities:
- Handle customer interactions through Voice support.
- Resolve customer queries efficiently and professionally.
- Maintain quality, productivity, and customer satisfaction standards.
- Document customer interactions accurately.
Eligibility Criteria:
- Education: Graduates & Undergraduates can apply.
- Experience: Both Freshers & Experienced candidates are eligible.
- Skills Required: Excellent English communication skills, Technical aptitude, and a Customer-centric approach.
Salary & Compensation:
- Freshers: ₹29,000 package per month (₹23,951 CTC + ₹2,500 PLI + ₹2,548 Statutory Bonus)
- Experienced:
₹30,000 package per month (₹24,410 CTC + ₹3,000 PLI + ₹2,597 Statutory Bonus)
- *Note: PLI (Performance Linked Incentive) is applicable post-training based on attendance, login hours, QA, and CSAT-DSAT.*
Work Schedule & Benefits:
- Shift: Majorly Night Shifts (Rotational shifts).
- Working Days: 5 days working with 2 weekly offs.
- Hours: 10 hours/day (including a 1-hour break).
- Work Type: Full-Time | Work From Office.
- Location: Sitapura, Jaipur.
- Transport: Cab facility available for eligible night shifts only.
- Leave Policy: No leaves allowed during the first 3 months (except weekly offs).
Relocation Advantages (For Outstation Candidates Only):
- 10 Days Free Stay (Dual Occupancy).
- One-way Bus / Train / Flight Ticket.
- Relocation Bonus up to ₹10,000
Pay: ₹29,000.00 - ₹30,000.00 per month
Benefits:
- Commuter assistance
Work Location: In person
📌 Customer Support Representative (Jaipur)
🏢 HRC Recruitment
📍 Jaipur
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