Role & responsibilities

Job Description Position Title: Sr. Property Manager Reports To : 1. Client SPOC 2. Operation Manager (C&W;) Location : VR Surat Role Description: As above Key Responsibilities Operations • Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. • Manage the deployment to ensure service deliveries. • Developing a solid and trusting relationship between clients, Occupiers and company • Resolving occupiers issues and complaints • Developing a complete understanding of key account needs • Anticipating key account changes and improvements • Managing communications between key clients, occupiers and internal teams • Strategic planning to improve client results/deliverables • Negotiating contracts with client and establishing timeline of performance • Monitoring and controlling of client’s budget • Working with other departments to ensure the service deliveries and all occupiers needs are met • Collaborating with other functions in minimizing the operational expenses • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training • Meeting all client/occupiers needs and deliverables according to proposed timelines • Analysing data to enhance customer/occupier relationship management • Expanding relationships and bringing in new opportunities • Consistently maintain service standards Job Description • Organic Growth and Profitability • Sustain and reduce operational expenses through timely analysis of reports and provide solutions to counter any discrepancies • Apprise the management of any reliable reversal or threat to the operations on time • Meet the sales and profit targets of the site. • Ensure organic growth of sales and sites by developing and promoting service excellence • Ensure 100% occupier retention • Ensuring business continuity programs at implemented •

📌 Property Manager (Surat)
🏢 Cushman & Wakefield
📍 Surat