Skill required: Order to Cash - Accounts Receivable Ledger Maintenance

Designation: Order to Cash Operations Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do? The Specialist ?? The Order to Cash (O2C) Assistant Manager will be involved in overseeing and performing of information within Credit Management, Collection/Incoming and Billing processes to ensure quality and accurate completion of services and key performance indicators (KPIs), as defined in the Operating Level Agreement (OLA). The role requires strong process knowledge, adherence to controls, timely delivery against SLAs, and effective coordination with internal stakeholders.

What are we looking for? Key Skills & Competencies
Functional & Technical Skills
- Strong working knowledge of Order to Cash (O2C) processes
- Hands-on experience in:
o Collections & Credit management
- Experience with SAP ERP systems
- Proficient in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, aging analysis)
Behavioral & Professional Skills
- Robust attention to detail and analytical skills




- Ability to work independently with limited supervision
- Effective communication with internal teams and clients
- Time management and SLA-driven mindset
- Willingness to support 24?7 rotational shift operations as required
- Complete Work from office

Qualifications: Bachelor - degree with Finance specialization
Years of Experience :7 to 11 years

? Coach team members to improve skills and knowledge required to perform his/her job effectively
? Conduct team members?? performance evaluation and review
? Train new team members and share knowledge and job experience
? Set Performance Objectives with direct reports
? Counsel team members on performance improvement and career development
? Resolve management team conflict with sensitivity, tact and fairness
? Ensure balanced workload for team members
? Assist HR dept in recruitment process
Workload and Resource Management
? Monitor resource utilisation a

📌 Order To Cash Operations Specialist-Voice (Gurugram)
🏢 Accenture
📍 Gurugram