We are looking for an experienced Senior Manager – Research Operations to lead and drive end-to-end research operations, ensuring operational excellence, strategic execution, and business growth. The role requires a strong leader with expertise in market research operations, financial management, people leadership, process optimization, and cross-functional collaboration.
Job Description:
Job Description – Senior Manager, Research Operations
Location
Thane, Mumbai
Employment Type
Full-Time
Experience
10+ Years (Market Research Industry)
Role Summary
We are looking for an experienced Senior Manager – Research Operations to lead and drive end-to-end research operations, ensuring operational excellence, strategic execution, and business growth. The role requires a strong leader with expertise in market research operations, financial management, people leadership, process optimization, and cross-functional collaboration.
Key Skills
- Research Operations Management
- Market Research & Survey Analytics
- Strategic Planning & Execution
- Team Leadership & People Development
- Project & Program Management
- Budgeting & Financial Management
- Client & Stakeholder Management
- Survey Design & Research Methodologies
- Data Processing & Quality Management
- Operational Excellence & Process Improvement
- Risk Management & Governance
- Business Growth & Innovation
Key Responsibilities
- Lead and manage the Research Operations function, providing strategic direction and operational leadership.
- Drive business strategy, operational planning, and execution aligned with organizational objectives.
- Oversee project delivery, quality, resource planning, and operational performance.
- Manage budgets, forecasts, cost optimization, and profitability.
- Build, mentor, and develop high-performing teams and future leaders.
- Collaborate with senior stakeholders to deliver integrated research solutions.
- Identify market trends and introduce creative products, services, and operationa
📌 Senior Manager (Mumbai)
🏢 dentsu
📍 Mumbai