Job Description :

Exert JOB SUMMARY:
The Sr. Developer - HRSD serves as the subject matter expert in ServiceNow HRSD platform, Service portal, integrations, reporting, as well as a champion of best practices. The incumbent has extensive knowledge and experience with application development lifecycle, as well as solid technical troubleshooting skill and communication skill.

Job Functions:
- Design, develop, and support ServiceNow HRSD solutions, Service portal, reporting, etc.
- Design, develop, and support integration between ServiceNow HRSD and other applications including customers HR system.
- Provide consultation to customer users on technologies, data, and processes

Responsibilities:
- Serve as a key team member in ServiceNow HRSD support team
- Support ServiceNow HRSD modules including Case Management, Knowledge Management, HR Agent Workspace, Service portal, integrations, reporting, etc.
- Lead effective communication between technical teams and stakeholders
- Design, develop, troubleshoot, debug, and deploy technical solutions
- Manage break fixes,



enhancement requests, projects, configuration, workflow management, release management, system outrage, system maintenance, testing, and etc.
- Remain current with industry trends in order to advise, advocate, and implement solutions

Qualifications Required:
- Bachelors/Master’s degree in Computer Science, Information Systems, or Engineering
- At least 3+ years of experience in ServiceNow HRSD support, Enhancements and implementation
- Experience with at least one full cycle implementation of ServiceNow HRSD
- Excellent knowledge and experience in ServiceNow HRSD, Service portal, integration, reporting
- Excellent knowledge and experience in Javascript, Angular JS, HTML/CSS, etc.
- Proven ability to gather business requirements and translate them into functional and technical solutions
- Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish task

📌 Infosys Hiring...H...Developer (India)
🏢 Dev Information Technology
📍 India