Associate / Executive Front Office OPD Billing

Organization: Even Healthcare

Location: Indiranagar HBR Layout, Bengaluru

Department: Patient Services / Operations

Reporting To: Front Office Manager / Hospital Admin

Role Overview

At Even Healthcare, the Associate / Executive Front Office OPD Billing is the first point of contact for our members and patients. This role is critical in delivering a seamless, high-quality patient experience while ensuring accurate and efficient OPD billing operations.

Key Responsibilities

Front Office Management
- Manage patient registration and appointment scheduling for OPD consultations
- Welcome and assist patients, ensuring a warm and professional experience
- Maintain accurate patient records in the system
- Coordinate with doctors and internal teams to ensure smooth patient flow

OPD Billing
- Generate accurate OPD bills, invoices, and receipts
- Process payments across modes (cash, card, UPI, insurance)
- Validate services, consultations, and billing details
- Support members with billing-related queries

Patient Experience




- Ensure minimal waiting time and efficient service delivery
- Handle patient concerns with empathy and professionalism
- Uphold Even Healthcare's service standards at all times

Administrative Support
- Manage daily cash collections and reconciliation
- Maintain reports on OPD transactions and patient footfall
- Support audits and documentation requirements

Eligibility Criteria
- Qualification: Graduate (any discipline)
- Experience: 0 3 years (Hospital / Healthcare / Hospitality preferred)
- Freshers with strong communication skills are encouraged to apply

Skills Required
- Strong communication and interpersonal skills
- MS Office
- HMS knowledge
- Attention to detail and billing accuracy
- Patient-first attitude with empathy
- Ability to multitask in a fast-paced workplace

Work Schedule
- Rotational shifts
- Rotational weekly offs

Disclaimer: This job posting has been aggregated from external

📌 Associate / Executive Front Office & OPD Billing (Bengaluru)
🏢 Even
📍 Bengaluru