The Sales Representative is responsible for acquiring new customers, increasing sales of Vi products and services, maintaining relationships with retailers or corporate clients (depending on the role), and achieving assigned sales targets.
Key Responsibilities
- Promote and sell Vi prepaid and postpaid SIM cards.
- Sell mobile recharge plans, data packs, and value-added services.
- Acquire new customers through field visits and lead generation.
- Maintain relationships with retailers, distributors, or business customers.
- Explain products, plans, and offers to customers.
- Meet daily, weekly, and monthly sales targets.
- Conduct market surveys and identify new business opportunities.
- Resolve customer queries and coordinate with support teams when required.
- Prepare sales reports and update customer information in company systems.
- Ensure compliance with company policies and documentation requirements.
Required Qualifications
- High school diploma (12th pass), diploma, or bachelor's degree (preferred).
- Prior sales experience is an advantage but often not mandatory for entry-level roles.
- Basic computer and smartphone skills.
- Ability to travel within the assigned territory.
Required Skills
- Strong communication and interpersonal skills.
- Sales and negotiation abilities.
- Customer service orientation.
- Time management and organizational skills.
- Ability to work independently and in a team.
- Goal-oriented with a positive attitude.
Preferred Experience
- 0–2 years for entry-level sales roles.
- Experience in telecom, FMCG, retail sales, or direct sales is beneficial.
Key Performance Indicators (KPIs)
- New customer acquisitions.
- Monthly sales revenue.
- Achievement of sales targets.
- Retailer/customer retention.
- Product activation and usage rates.
- Customer satisfaction.
Work Workplace
- Primarily field-based.
- Frequent travel within the assigned sales territory.
- Interacti