Customer Support Executive – Presales.
Job Title: Customer Support Executive – Telle Caller
Company Name: Nextgen Property Adviser Pvt Ltd.
Location: KPHB, Hyderabad
Experience: 0 to 1 year
Salary: 15,000 (Take Home) + Incentives.
Position Type: Full Time
Below are our Key USPs.
- PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.
- We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.
- We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.
- We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.
Job Description
We are looking for a representative to join our team at NextGen Property Adviser Pvt Ltd. as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.
Role And Responsibilities
- Managing outbound and inbound calls in timely manner.
- Provide accurate information about products and services.
- Identify and assess customer needs to achieve satisfaction.
- seize opportunity to upsell the product.
- Build sustainable relationships and trust with customer account through open & interactive communication.
- Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
- Maintain Client Interaction logs in CRM.
- Stay updated on industry and best practices.
- Contribute to a positive and supportive team environment.
You will be a perfect fit, if you have
- Bachelor’s degree in any discipline.
- Solid communication skills and customer centric approach.
- Ability to learn quickly and adapt to changing situation.
- Basic computer skills and familiar with Ms Office
- Problem Solving Attitude and willingness to ta