Relationship Officer (Kishangarh)

Relationship Officer (Kishangarh)

13 Aug
|
Ujjivan Small Finance Bank
|
Kishangarh

13 Aug

Ujjivan Small Finance Bank

Kishangarh

Job Description POSITION DESCRIPTION

JOB TITLE Relationship Officer- Micro Mortgages

GRADE DM-II

DEPARTMENT Micro Mortgages

LOCATION BRANCH

TYPE OF POSITION Full-time

REPORTS TO Cluster Manager- Micro Mortgages

REPORTING INTO -

ROLE PURPOSE OBJECTIVE
- Lead Generation Conduct regular marketing and sales activities to generate leads from the identified markets
- Dealing with the Customers- Engage with the customers at the front end to ensure smooth conversions from lead stage to disbursement and also repayment, recovery and retention.

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE
- Shall be expected to manage a portfolio of Rs.5 Cr. Progressively
- Managing a single product across the branch catchment area
- Managing a customer base of 100 customers progressively

KEY DUTIES RESPONSIBILITIES OF THE ROLE Business/ Financials
- Candidate should be able to deliver targeted business figures from the location of the branch. He/She is also responsible for building a quality portfolio without compromising on quality levels.




- Achieve the set targets on MLAP Loans in terms of open market acquisition and existing potential customer conversion
- Maintain database of the prospects, meet select prospects and manage the relationship thereafter
- Attend X (to be defined) number of prospects in a day/week/month to generate leads and references for MLAP Loans
- Should be ready to travel extensively across the catchment area of the location to build the base of business

Customer (Both Internal External)
- Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services and establish professional relationship with them, with a long-term perspective
- Guarantee confidential treatment of all the information gathered from customers and demonstrate the highest order of integrity as per the code of conduct of the organization

Internal Process
- Carry out the pre and post-loan activities related to MLAP Loans, perform straightforward f

📌 Relationship Officer (Kishangarh)
🏢 Ujjivan Small Finance Bank
📍 Kishangarh

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