Essential Skills
- Excellent communication skills.
- Solid teamwork and interpersonal skills.
- 1-2 years of experience in voice and back-office work. Preferably in an insurance process.
- Good typing skills.
- Proficient in understanding and speaking good English language.
- Client engagement.

Education Experience
- Graduate in any discipline (Preferred from accounting background, BCOM etc.)
- Schooling (Preferably from an ICSE/CBSE)

Job Responsibilities
- The primary task is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new tasks and perform well.
- Must discuss every matter with its supervisor or team leader to get any issue sorted.




- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive (Voice Support) (Gurugram)
🏢 Primis BPO
📍 Gurugram