As a Sales associate, you will be responsible for cold-calling and providing appropriate solutions for customers to boost customer acquisition levels. You will analyze market potential and fulfill sales apart from working towards profitability goals. As a representative, you must understand all prospects’ needs, wants and problems in order to provide solutions to align with pain points. The ideal candidate must have good knowledge on the products and services provided.
- Understand and learn about products or services
- Maintain positive relationship with prospective customers
- Provide solutions to align with pain points if the various customers
- Cold call in order to reach out to customers
- Achieve sales targets
- Identify buyer persona profile in order to identify KPIs
- Maintain client database and record.
- Monitor competition by gathering information on pricing/products/trends in the market.
- Resolve customer complaints and provide solutions via team effort
- Keep up to date with the best practices and trends in the industry.
- Build robust customer relationships to ensure they are satisfied and long-lasting customers
- Receive feedback and work on it to resolve issues
- Pursue new business opportunities