Title and Summary

Senior Content Strategy Analys

t

Job Title: Sr Content Strategy Analyst / Sr Technical Writ

erSummar

y:Content Strategy and Development (CS&D;) provides the technical a

ndoperational information that customers and stakeholders need to

dobusiness with Mastercard. CS&D; is committed to driving the business goa

lsof Mastercard by maximizing the impact of content. We foster solutions

toprovide the right content, to the right stakeholders, in the right format, at t

heright time. We accomplish this goal by collaborating with business partne

rsto understand customer needs and deliver timely, high-quality information

ina wide range of media and language

s.

Overvi

ew:This position involves creating and delivering technical content

andpublications about Mastercard products and services for our customers.

Theposition involves performing all stages of the processes to publish techni

calcontent in online, mobile, and printed formats. It also includes researchi

ng,evaluating, selecting, and implementing recent enterprise-wide processes

andtechnologi





es.• Are you passionate about technology and finding new ways of do

ingthings that challenge the status q

uo?• Do you enjoy finding new solutions for delivering digital conte

nt?• Do you enjoy working on a team that interfaces with business partn

ersacross the glo

be?

R

ole:• Work with cross-functional teams and multiple Business/Product Owner

s tocreate original content and update existing technical con

tent• Accountable for the successful completion of high-quality projects within

thetechnical writing func

tion• Ensure updates are made to content in accordance to the CS&D; wri

tingstand

ards• Manage day-to-day writing and publishing needs to deliver content on

linefor consumption through multiple channels including web and mo

bile• Provide excellent customer service to our business partners and custo

mers• Author in XML or markdown, a tool utilized for content creation and edi

ting•

📌 Content Strategist (Vadodara)
🏢 Mastercard
📍 Vadodara