NeverOwned is India's fastest-growing re-commerce brand for premium electronics and home appliances. We bring customers premium brands at unbeatable prices by offering open-box, surplus, and unused products sourced directly from leading manufacturers and e-commerce partners.
As we expand our retail footprint across India, our Chhattarpur showroom serves as the flagship experience centre and benchmark for all future stores.
Role Overview
We are looking for an energetic, customer-focused and result-oriented Showroom Sales Manager who lives and breathes retail sales.
The successful candidate will be responsible for driving showroom revenue, leading a high-performing sales team, delivering an outstanding customer experience and continuously improving sales productivity, conversion rates and repeat business.
This role is ideal for professionals from Multi Brand Outlets like Reliance Digital, Croma, Vijay Sales or similar organised consumer durable retailers.
Key Responsibilities
Sales Leadership
- Own complete showroom sales and profitability targets.
- Drive daily,
weekly and monthly sales achievement.
- Maximise average billing value, accessory attachment and extended warranty sales.
- Ensure high conversion of walk-in customers into buyers.
- Monitor individual salesperson productivity and continuously improve performance.
Customer Experience
- Deliver an exceptional customer buying experience from enquiry to installation.
- Build long-term customer relationships that generate referrals and repeat purchases.
- Handle customer escalations professionally and ensure timely resolution.
- Maintain high customer satisfaction and online review ratings.
Team Management
- Recruit, train and mentor showroom sales executives.
- Conduct daily sales briefings and performance reviews.
- Coach the team on product knowledge, objection handling, financing options and closing techniques.
- Build a highly motivated, target-driven sales culture.