- We are seeking a energetic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic.
- The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations.
- This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships.

Key Responsibilities:
- Revenue Growth : Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans.
- Patient Conversion : Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smooth transition from consultation to therapy.
- Patient Experience : Oversee and enhance the patient journey from initial inquiry to post-treatment follow-up. Ensure a welcoming and supportive environment for all patients.
- Referral Program : Proactively drive the clinic's referral program by engaging satisfied patients and offering incentives for referrals.
- Operations Management:



Manage the clinics daily operations, including scheduling appointments, coordinating with staff, and maintaining high standards of service delivery.
- Team Leadership : Lead and motivate the clinics staff, ensuring all team members are aligned with the clinics goals and delivering exceptional service.
- Customer Retention : Foster long-term relationships with patients by ensuring regular communication, follow-up on treatment progress, and addressing any concerns promptly.
- Reporting & Analytics : Track and analyze key performance indicators (KPIs), providing regular reports to senior management on revenue, patient satisfaction, and operational efficiency.

Qualifications :
- Bachelor's degree in Healthcare Management, Business, or a related field.
- Prior Experience in B2C Sales, revenue generation, leads conversion, referral program, patient experience, customer retention as well.
- Proven

📌 Centre Manager (Ghatkopar)
🏢 Pravaayu Healthcare
📍 Ghatkopar