Roles and Responsibilities :
- Manage daily operations of the branch, ensuring efficient use of resources and high levels of customer satisfaction.
- Develop and implement strategies to increase cross-sales revenue through effective relationship building with customers.
- Oversee a team of sales professionals, providing guidance on product knowledge, sales techniques, and customer service standards.
- Analyze performance metrics to identify areas for improvement and develop corrective actions to drive business growth.
Job Requirements :
- 1-6 years' experience in banking or financial services industry.
- Solid understanding of branch operations, including cash handling procedures and compliance regulations.
- Excellent customer service skills with ability to build strong relationships with clients.
- Proven track record in driving sales growth through cross-selling initiatives.
📌 Service Delivery Manager (Pune)
🏢 IndusInd Bank
📍 Pune
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