Description
Date: 25th July 26026 (Sat)
Time: 10:00 AM - 04:00 PM IST
Location: YMCA Tourist Hostel, Gate No 1, Jai Singh Marg, Hanuman Road Area, Connaught Place, Recent Delhi, Delhi 110001
Role & Responsibilities
- Performing inbound calls/chat from wire transfer customers and agents.
- Take inbound calls per day from the customers.
- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
- This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
- Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
- Processing customers orders and ensuring its accuracy and completion.
- Participating in continuous training sessions and sharing best practices.
- Show good oral and written skills for call escalation via call sheet completion or call escalation.

Preferred Candidate Profile
- Educational Qualification: Any Graduate (Result awaited can apply)
- Fresher graduates are eligible to apply




- Graduates with a minimum 1 year of International Voice experience are required.
- Excellent Written & communication in English.
- Should be comfortable in night shifts and rotational week offs.
- Ability to model the corporate value of respect, courage, passion, teamwork and integrity.
- Working Model : 24*7 (work from Office)
- Candidate should be comfortable with relocation to job location- Noida

Perks and Benefits
- Salary Range- 2.95 LPA - 4.0 LPA
- Free pick up and drop facility will be provided within 35 Kms from office address
- Medical Insurance
- Life Insurance

About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, f

📌 Walk In Drive @YMCA on 25th July | Customer Service Associate (Noida)
🏢 TELUS Digital
📍 Noida