Job Description

Application Developer
- The Application Developer is responsible for making available applications and systems which provide the required functionality for IT services.
- This includes the development and maintenance of custom applications as well as the customization of products from software vendors.

Change Advisory Board (CAB)
- A group of people that advises the Change Manager in the assessment, prioritization and scheduling of Changes.
- This board is usually made up of representatives from all areas within the IT organization, the business, and third parties such as suppliers.

Change Manager
- The Change Manager controls the lifecycle of all Changes.
- His primary objective is to enable beneficial Changes to be made, with minimum disruption to IT services.
- For key Changes, the Change Manager will refer the authorization of Changes to the Change Advisory Board (CAB).

Configuration Manager
- The Configuration Manager is responsible for maintaining information about Configuration Items required to deliver IT services.




- To this end he maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations.

Emergency Change Advisory Board (ECAB)
- A sub-set of the Change Advisory Board who makes decisions about high impact Emergency Changes.
- Membership of the ECAB may be decided at the time a meeting is called, and depends on the nature of the Emergency Change.

Knowledge Manager
- The Knowledge Manager ensures that the IT organization is able to gather, analyze, store and share knowledge and information.
- His primary goal is to improve efficiency by reducing the need to rediscover knowledge.

Project Manager
- The Project Manager is responsible for planning and coordinating the resources to deploy a major Release within the predicted cost, time and quality estimates.

Release Manager
- The Release Manager is responsible for planning and controlling the movement of Releases to test and live environ

📌 ITIL professional (Mumbai)
🏢 BRINGLE ACADEMY
📍 Mumbai