About The Role
As a
Move Management Consultant
, you will serve as the primary point of contact for the moving aspects of employee relocations. You will coordinate household goods and personal effects shipments while ensuring a seamless experience for both clients and their relocating employees.
This role requires strong organizational skills, customer service excellence, problem-solving abilities, and the ability to manage multiple relocations simultaneously.
Key Responsibilities
- Act as the primary coordinator for relocation moving services
- Manage household goods and personal effects shipments for relocating employees
- Counsel assignees on household goods policies and relocation processes
- Liaise with relocating employees, client HR teams, and service providers
- Arrange insurance coverage and ancillary relocation services as required
- Maintain accurate records and data within company systems
- Review, reconcile, and approve invoices
- Deliver exceptional customer service through phone and email communications
- Ensure services are delivered in accordance with client requirements and service standards
What We're Looking For
Required Skills & Qualifications
- Strong customer service and communication skills
- Excellent organizational and time management abilities
- Ability to manage multiple priorities in a rapid-paced environment
- Strong problem-solving and relationship management skills
- Self-motivated with the ability to work independently and collaboratively
- Proficiency in Microsoft Office Suite
Preferred Experience
- Experience within Mobility, Relocation, Moving Services, Logistics, or a related industry
- Experience supporting corporate clients and managing client relationships
- Knowledge of international relocations and household goods services is advantageous
Sirva
is a global leader in relocation and moving services, providing employee relocation solutions to corporate clients and moving services to consumers. With
69 locations serving more