Role - BPM Process Analyst
Role Overview
The BPM Process Analyst will drive process mapping, standardisation, and optimisation initiatives using ARIS, supporting BPM and Process Mining programs across Customer & Products operations. This role partners closely with business stakeholders and the BPM CoE to deliver process transparency, governance, and continuous improvement.
Shift Time - General India Time
*Key Responsibilities*
- Lead end-to-end BPM and process mining initiatives, from discovery and process mapping to insights and value realisation.
- Partner with Global Process Owners (GPOs) to prioritise, scope, and deliver process transformation opportunities.
- Develop and maintain high-quality process models (L3L5) aligned to enterprise standards.
- Identify process inefficiencies and recommend improvement opportunities using process analysis and mining insights.
- Facilitate workshops, governance forums, and stakeholder discussions to drive alignment and adoption.
- Act as the ARIS SME, ensuring process modelling quality, governance, and standardisation.
- Maintain the Customer & Products Enterprise Activity Model.
- Drive consistency in BPM methodologies, governance, and ways of working across the BPM Hub.
- Collaborate with Process Mining, Data, Digital, and business teams to support transformation initiatives.
*Required Qualifications*
- Bachelor's degree in Business, Engineering, Commerce, Finance, or a related field.
- BPM, Lean Six Sigma, or similar certifications preferred.
*Key Skills & Experience*
- Solid experience in ARIS process modelling and BPM frameworks.
- Understanding of process mining concepts and tools.
- Proven experience delivering process improvement and transformation initiatives.
- Ability to translate business requirements into process models, insights, and actionable outcomes.
- Experience managing cross-functional stakeholders and complex projects.
- Familiarity with Agile delivery methodologies.
- Strong analytical, problem-s
📌 BPM Process Analyst (Pune)
🏢 Bp
📍 Pune