1. Sales Closures & Revenue Generation
- Handle qualified walk-in and site-visit clients and convert them into confirmed bookings.
- Drive daily, weekly, and monthly booking targets as assigned.
- Conduct effective negotiations on pricing, payment plans, and offers within approved limits.
2. Team Management & Support
- Guide and support Closing Team Leaders / Executives in handling customers and closures.
- Conduct regular sales huddles, follow-ups, and closure planning sessions.
- Ensure disciplined follow-up and closure tracking at site level.
3. Customer Engagement & Experience
- Deliver qualified project presentations and site walkthroughs.
- Build strong rapport with clients and address objections effectively.
- Ensure smooth booking experience and high customer satisfaction.
4. Coordination & Operations
- Coordinate with Sourcing, CRM, Legal, and Accounts teams for documentation and booking formalities.
- Ensure accurate sharing of pricing, inventory, and availability details.
- Support site launches, events, and promotional activities.
5. Reporting & MIS
- Share daily site reports on visits, negotiations, and bookings.
- Track conversion ratios and provide insights for improvement.
- Maintain accurate booking and follow-up records.
6. Compliance & Ethics
- Ensure adherence to company policies, RERA guidelines, and ethical sales practices.
- Maintain confidentiality and uphold brand standards at all times.