Key Responsibilities:
- Develop and implement ServiceNow GRC/IRM modules such as Policy & Compliance, Risk Management, Audit Management, and Vendor Risk
- Configure risk assessments, control testing, policy lifecycle, and issue management workflows
- Customize using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer
- Build and maintain integrations with external systems using REST/SOAP APIs
- Ensure data integrity, compliance tracking, and reporting dashboards
- Collaborate with stakeholders to gather requirements and deliver scalable GRC solutions
Required Skills:
- Hands-on experience in ServiceNow GRC / IRM modules
- Strong knowledge of risk, compliance, audit, and regulatory frameworks
- Proficiency in JavaScript and ServiceNow scripting
- Experience with workflow automation and Flow Designer
- Positive understanding of ITSM and CMDB concepts
- ServiceNow certifications (CSA / CAD / CISGRC preferred)