1. Invoicing & Sales Handling
- Generate and process customer invoices accurately and in a timely manner.
- Coordinate with sales and dispatch teams to validate invoice data.
- Maintain sales records and ensure proper documentation for audits.
2. Sales Order & Order Punching
- Punch customer orders into ERP or internal systems.
- Verify stock availability and coordinate with the logistics team for order execution.
3. Documentation: DC, PI & PO
- Prepare and maintain all delivery challans (DC), proforma invoices (PI), and purchase orders (PO).
- Ensure timely submission and record-keeping of all sales and purchase documentation.
4. Inventory Management (Inward & Outward)
- Monitor and record all inventory movements goods inward and outward.
- Perform periodic stock checks and reconciliation.
- Coordinate with warehouse/logistics teams for inventory accuracy.
5. Spare Parts Sales, Purchase & Stock Control
- Maintain a detailed database of spare parts stock, sales, and purchases.
- Reconcile physical stock with system inventory.
- Manage reorder levels and coordinate with vendors for procurement.
6. Logistics Management
- Coordinate dispatches and deliveries with transporters and internal teams.
- Track shipments and ensure timely delivery to customers/dealers.
- Optimize cost and time in logistics operations.
7. Accounts Receivable / Payment Follow-up
- Follow up with customers for pending payments.
- Maintain aging reports and highlight overdue accounts.
- Assist in customer reconciliations and resolving payment disputes.
8. Purchase Entries & Statutory Filings
- Record all vendor bills and purchase transactions in accounting systems.
- Assist in monthly GST Nil filing, PF & ESI registrations, and other compliance tasks.
9. Customer & Dealer Relationship Management
- Maintain regular communication with customers and dealers for order status, service issues, and feedback.
- Support sales team in strengthening dealer/distributor network