- Job Responsibilities
- Handle inbound calls and WhatsApp inquiries from prospective PG residents.
- Explain room types, facilities, pricing, rules, and available offers confidently.
- Schedule and coordinate property visits with interested customers.
- Conduct property tours and provide a positive customer experience.
- Follow up with leads regularly through calls and WhatsApp until conversion.
- Convert inquiries into confirmed bookings and achieve monthly sales targets.
- Maintain accurate lead records and update the CRM/Google Sheets daily.
- Coordinate with the operations team for room availability and move-ins.
- Assist customers with booking formalities, documentation, and payment collection.
- Resolve customer queries professionally and maintain high customer satisfaction.
- Build robust relationships with students,



working professionals, parents, and corporate clients.
- Ensure timely follow-up on missed, pending, and future leads to maximize conversions.
- Report daily activities, visits, bookings, and sales performance to the management.
- Skills Required
- Excellent communication skills in Hindi. Knowledge of English and Gujarati is preferred.
- Strong sales and negotiation skills.
- Confident personality with a customer-first attitude.
- Comfortable using WhatsApp, Google Sheets/CRM, and basic smartphone applications.
- Ability to work under targets and handle multiple customer inquiries.

📌 Sales Executive (Surat)
🏢 Urban Escape Hostel And Pg
📍 Surat