Job Description

Inviting applications for the role of Assistant Manager Order to Cash-Collections
Qualified candidate will be responsible for the accurate and timely application of customer payments application and resolution of unapplied cash items according to established policies and procedures. Well known of customer collection strategies to reduce DSO.
Responsibilities:
- Regular and prompt phone and email contact with assigned customers to build customer relationships and to ensure minimum bad debt risk this is to be completed by achieving assigned collections and call quality targets
- Act in compliance with company goals policies and procedures as they pertain to collection activity our collections strategy and specified Accounts Receivable goals and objectives
- Communicate with the Sales Department on past due accounts at specified intervals.
- Inform sales representatives and management of changes in account status in a timely manner
- Meet defined department and individual goals along with assigned month end reporting deadlines and activity metrics




- Establish and maintain effective and cooperative working relationships within the department and company (ex.
- Disputes AR).
- Communicate with internal staff regarding customer payments and issues preventing a timely resolution.
- Manage customers by remaining polite tactful firm and professional and follow up frequently for payment commitments provide high-quality customer service in a timely manner
- Maintain client confidentiality and deliver a consistent and skilled level of service at all times
- Assist customers with vendor registration via online customer payment portals
- Enter detailed notes and client information in the online collection tool
- Research and perform special projects and other activities as needed
- Provide backup support for Collections Supervisor where necessary
- Apply collections strategies to reduce the overall DSO while collecting all past due invoices.
- Build customer

📌 Assistant Manager Order To Cash-Collections (Gurugram)
🏢 Spearhead Professional
📍 Gurugram