13 Aug
|
Anantara Hotels & Resorts
|
Gurugram
13 Aug
Anantara Hotels & Resorts
Gurugram
Corporate Office - Gurgaon 3-6 Years Full-Time Posted 20 Jul 2026
Role Overview
The Inside Sales Manager – Hotel & Banquet Sales is responsible for generating business for guest rooms, banquets, conferences, weddings, social events, and corporate meetings through proactive telecalling, lead generation, client engagement, and relationship management.
Key Responsibilities
- Generate current business opportunities through outbound calls, emails, and online lead generation
- Promote hotel rooms, banquet venues, weddings, conferences, corporate events, and F&B; offerings
- Follow up on enquiries received through the website, social media, travel partners, and referral channels
- Convert qualified leads into confirmed bookings and achieve monthly sales targets
- Develop and maintain relationships with corporate clients, travel agents, event planners, wedding planners, educational institutions, and local businesses
- Identify opportunities for repeat business and long-term corporate tie-ups
- Handle enquiries for weddings, social events, birthday parties, conferences, seminars, exhibitions,
and corporate meetings
- Understand client requirements and recommend suitable banquet packages
- Prepare and share quotations, proposals, and contracts
- Coordinate site visits and property presentations for prospective clients
- Ensure smooth communication between clients and hotel operations for successful event execution
- Maintain an updated customer database and sales pipeline
- Conduct regular follow-ups with prospective and existing clients
- Address customer queries promptly and professionally
- Ensure high levels of customer satisfaction before and after events
- Maintain accurate records of enquiries, conversions, lost business, and revenue
- Prepare daily, weekly, and monthly sales reports
- Update CRM systems with lead status and client interactions
- Coordinate with Revenue, Reservations, Front Office, Banquet Operations, and Finance departments
- Monitor competitor pricing, b
📌 Inside Sales Manager – Hotel (Gurugram)
🏢 Anantara Hotels & Resorts
📍 Gurugram