The IT Performance Analyst, Digital Products is responsible for monitoring, analyzing, and optimizing the performance of Unilode’s digital solutions. This role ensures data-driven decision-making, continuous improvements, and service excellence through reporting and performance insights.
Key Responsibilities
Monitor and Analyse Digital Product Performance
*Business Insight, Drive Results, Ensure Accountability*
- Track and report on key performance indicators (KPIs) for Unilode’s digital solutions.
- Identify trends, anomalies, and areas for improvement through performance analysis.
- Work with technical teams to diagnose and resolve performance-related issues.
- Monitor and maintain health of IoT data collection network.
Develop and Maintain Performance Dashboards
*Customer Focus, Collaborate*
- Design and manage real-time dashboards for product and service performance tracking.
- Ensure data accuracy and consistency across all reporting tools and platforms.
- Provide actionable insights to stakeholders to enhance product efficiency.
Support Continuous Improvement Initiatives
*Courage, Financial Acumen*
- Recommend improvements to product design, infrastructure, and service delivery based on analysis.
- Collaborate with IT and business teams to enhance system reliability and performance.
- Assist in defining performance benchmarks and best practices for Unilode’s digital products.
Our Values in Action:
- Be Humble and Curious – Seek innovative ways to measure and enhance digital performance.
- Inspire, Empower, and Prosper – Share insights that drive business and customer success.
- Take Ownership and Get Stuff Done – Ensure accurate and timely reporting of digital performance.
- Build a Better Future – Drive data-led decisions that improve Unilode’s digital products.
- Team Up to Be Better – Work collaboratively with IT, product, and business teams.
- Be Passionate About Our Customers – Provide insights that enhance digita
📌 IT Performance Analyst, Digital Products (Kodigehalli)
🏢 Unilode Aviation
📍 Kodigehalli
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