Sales Manager

Department: Commercial

Job Objective

To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader.

Essential Job Tasks
- Sales Strategy and Planning
- Revenue Growth
- Customer Relationship Management
- Market Intelligence
- Budgeting and Forecasting
- Performance Management
- Collaboration with Other Departments
- Reporting and Analysis
- Client Entertainment and Hospitality
- Contract Negotiation
- Complaint Handling and Resolution
- Sales Technology and Systems
- Competitor Analysis
- Ad-hoc Projects

Areas of Responsibility

1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability.
2. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles.




3. Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on current business opportunities, and to maintain and grow existing accounts and market visits (sales calls).
4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals.
5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition.
6. Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets.
7. Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potenti

📌 Sales Manager (New Delhi)
🏢 Taj Safaris
📍 New Delhi