We are seeking an experienced and customer-focused Restaurant Manager / Senior Restaurant

Manager to oversee the day-to-day operations of our restaurant while ensuring exceptional

guest experiences, operational excellence, and team performance. The ideal candidate will be

responsible for managing restaurant operations, leading the front-of-house team, maintaining

service quality, achieving sales targets, ensuring hygiene and safety compliance, and driving

overall business performance.

Key Responsibilities

1. Restaurant Operations

 Manage the overall daily operations of the restaurant, ensuring seamless coordination

between dining, service, billing, pantry, and kitchen teams.

 Ensure timely opening and closing of the restaurant with complete operational readiness.

 Monitor shift planning, staff deployment, and operational efficiency.

 Ensure strict adherence to company SOPs, service standards, grooming policies, and

operational guidelines.

2. Guest Experience & Customer Service

 Deliver an outstanding dining experience by maintaining high service standards.





 Address guest complaints promptly and professionally to ensure customer satisfaction.

 Monitor guest feedback, table turnover, and service efficiency.

 Build robust customer relationships to encourage repeat business and brand loyalty.

3. Team Leadership & People Management

 Lead, motivate, and supervise restaurant staff including captains, stewards, cashiers, and

support teams.

 Prepare staff schedules, manage attendance, and optimize manpower utilization.

 Conduct daily team briefings covering service standards, menu updates, grooming, hygiene,

and safety.

 Coach and mentor employees to improve productivity and service excellence.

 Maintain discipline, punctuality, and adherence to organizational policies.

4. Sales, Revenue & Cash Management

 Drive sales performance through excellent guest service and operational efficiency.

 Oversee billing operations, discounts, voi

📌 Restaurant Manager (Powai)
🏢 RIDDHI ENTERPRISES
📍 Powai