Responsibilities
- Administer and configure ServiceNow platform including GRC modules
- Perform DevOps activities including code deployment across environments
- Develop and implement fixes for production defects
- Monitor and manage ServiceNow integrations with external systems
- Resolve ServiceNow incidents and provide root cause analysis
- Maintain user roles, permissions, and platform stability
- Support audits and compliance reporting
- Ensure smooth platform upgrades and patches
- Automate operational tasks for efficiency
- Maintain operational documentation and :
- Minimum 5 yrs of ServiceNow administration experience
- Minimum 2 yrs of hands-on experience with ServiceNow GRC modules
- Certification: CSA mandatory, GRC:



Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation
- Experience in ServiceNow support and maintenance, including incident resolution
- Proven experience with code deployments, integration monitoring, and defect fixes
- Robust understanding of governance, risk management, and compliance processes
- Familiarity with ITIL processes and change management
- Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus

(ref:hirist.tech)

📌 Senior Operations Executive (Chennai)
🏢 Sampoorna Consultants
📍 Chennai