Play a pivotal role in driving revenue by identifying upsell and cross-sell opportunities within our extensive customer base.
Build outstanding relationships with key decision-makers, growing connections beyond IT and Procurement into the C-Suite.
Research customer contracts and purchasing history using Adobe’s customer management systems and external sources to determine expansion opportunities.
Successfully implement customized strategies based on account plans to improve customer outreach and engagement.
Conduct extensive account reviews through daily Teams/Video calls to understand clients' strategic goals, challenges, and difficulties.
Propose tailored solutions and lead negotiations to achieve beneficial outcomes
Collaborate with Solution Specialists to improve the footprint of Adobe’s world-class solution streams like Adobe Acrobat, Sign, Creative Cloud, Substance, and Stock.
Serve as a trusted advisor ensuring the successful deployment of products and maintaining positive client relationships.
Proven track record on account retention, upsells and cross sells.
Should be a fast learner and be able to work autonomously in the least amount of time.
What you need to succeed:
Proven ability to manage a large customer set with MM/Enterprise Segment exposure.
3+ years experience in a similar role, preferably with SAAS solutions.
Outstanding communication and presentation skills capable of engaging with collaborators at all levels.
Strong analytical skills to identify current sales opportunities.
Ability to independently give basic product demos.
Bachelor’s Degree or equivalent experience.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses t