The Manager, Revenue Recognition is responsible for leading and managing the Collections Team to ensure the efficient execution of the end-to-end revenue collection cycle. This strategic role focuses on optimizing Accounts Receivable (AR) performance, driving collections strategy, and fostering process improvements to maximize company cash flow. The Manager serves as a key leader in dispute management and stakeholder relations, ensuring the team delivers exceptional results through high-performance standards and cross-functional collaboration.
Responsibilities
- Team Leadership: Supervise, mentor, and develop the collections team; manage workflows and performance metrics to ensure target attainment.
- Strategy Process: Drive the end-to-end AR collections strategy, identify process improvements, and ensure strict adherence to company credit and collections policies.
- Stakeholder Management: Act as the primary point of contact for complex disputes and lead cross-functional collaboration with sales and billing departments.
- Reporting:
Oversee high-level reporting on collection performance, cash targets, and overall team productivity Qualifications
- Educational Background: Typically requires a bachelor s degree in finance, Accounting, or Business Administration.
- Technical Proficiency:
- Advanced knowledge of ERP systems like SAP, Oracle, or NetSuite.
- Proficiency in Microsoft Office, particularly Excel for data analysis and reporting.
- Soft Skills:
- Strong negotiation and persuasion skills for collecting overdue debt.
- Excellent written and verbal communication for skilled stakeholder interaction.
- High attention to detail for accurate ledger maintenance and reconciliation.
- Experience
- Overall Experience should be 7+ years
- Relevant Experience in AR Collections should be 5+ years, with a requirement for prior Team Lead or Managerial experience in a similar function
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