Key Responsibilities:
- Infrastructure Management:
Deploy, monitor, and maintain Virtuozzo platforms (Hybrid Server, Hybrid Infrastructure, and Application Platform).
- Incident Management & Troubleshooting:
Process L2/L3 support tickets, diagnose virtualization/containerization issues, and perform root-cause analysis.
- Resource Management:
Allocate server capacity, configure limits, and manage ISOs, OS templates, and compute resources.
- Backups & Security:
Handle platform backup policies, monitor system health, and apply security hardening or patches.
- Partner/User Support:
Help clients and stakeholders troubleshoot virtual machines (VMs), Kubernetes clusters, and cloud environments.
Required Qualifications & Skills:
- Experience:
5+ years of experience administering Linux/Unix systems and virtualization technologies (KVM, QEMU, or Virtuozzo/OpenVZ).
- OS Knowledge:
Deep understanding of Linux operating systems, including command-line troubleshooting, kernel management, and networking (iptables, routing).
- Storage & Cloud Concepts:
Familiarity with software-defined storage (SDS), S3, block/file storage, and containerization (Docker, Kubernetes).
- Troubleshooting & Communication:
Robust problem-solving skills with a track record of handling high-severity technical incidents and communicating effectively with partners.