Company Description
Neato Select Pvt Ltd is a comprehensive platform that connects households and businesses with skilled domestic and household staff, including maids, nannies, cooks, drivers, office assistants, and shop assistants. The company focuses on providing verified professionals to help clients manage their daily responsibilities with confidence and ease. By streamlining the hiring process, Neato enables clients to hire smarter and improve their quality of life. Neato operates with a strong emphasis on trust, reliability, and customer satisfaction, making it a growing choice for organized staffing solutions.

Role Description
The Operations Manager role at Neato Select Pvt Ltd is a full-time, on-site position based in Gurugram. The Operations Manager will oversee day-to-day operational activities, including coordinating staffing requirements, managing client requests, and ensuring timely deployment of domestic and household staff. This role involves supervising internal teams, optimizing workflows, maintaining service quality,



and resolving operational issues to support smooth business functioning. The Operations Manager will monitor performance metrics, implement process improvements, and collaborate with management to support growth and customer satisfaction. The role also includes maintaining accurate records, enforcing company policies, and ensuring compliance with relevant regulations and standards.

Qualifications
- Solid operations management skills, including process optimization, workflow planning, and resource allocation.
- Experience in staff coordination, scheduling, and workforce management in services, staffing, or related industries.
- Proficiency in using office productivity tools and basic CRM or operations software for tracking and reporting.
- Excellent communication, negotiation, and stakeholder management skills for interacting with clients and staff.
- Proven ability to handle operational challenges, prioritize tasks, and make data-i

📌 Operations Manager (Gurugram)
🏢 Neato Select
📍 Gurugram