Bengaluru, Karnataka

Job Summary

Job Summary : Role Summary The AV/VC Engineer is responsible for the design, deployment, operation, and support of enterprise Audio-Visual and Video Conferencing solutions. This role ensures seamless collaboration experiences across meeting rooms, townhalls, executive setups, and hybrid work environments, with a robust focus on Microsoft Teams Rooms and enterprise VC platforms. Key Responsibilities AV / VC Operations & Support • Provide L2/L3 support for Audio Visual and Video Conferencing systems across meeting rooms, boardrooms, training rooms, and auditoriums • Proactively monitor and troubleshoot AV/VC incidents to ensure high availability and minimal downtime • Support Microsoft Teams Rooms (MTR – Windows/Android), Zoom Rooms, Webex Rooms, and SIP-based VC systems • Perform break-fix support for cameras, microphones, speakers, control panels, codecs, and displays Meeting Room & Collaboration Systems • Configure, maintain, and optimize conference room technologies including:



o Displays & video walls o Wireless presentation systems (Barco ClickShare, Crestron AirMedia, etc.) o DSPs and room control systems (Crestron, Extron, AMX) • Ensure seamless integration with Microsoft 365 (Teams, Outlook room booking, Exchange) • Support executive meetings, VIP sessions, townhalls, and large-scale broadcasts Deployment & Projects • Lead or support AV/VC rollouts for new offices, expansions, or room upgrades • Coordinate with vendors, OEMs, and facilities teams for installation and commissioning • Participate in standardization and modernization initiatives (room templates, device standards, automation) • Support testing, UAT, and handover to operations Monitoring, Reporting & Documentation • Use monitoring tools to track room health, device status, and usage analytics • Prepare SOPs, knowledge articles, and troubleshooting guides • Track SLAs, MTTR, and user experience metrics • Support audits, compliance, and asset lifecycle management St

📌 Track Lead (Bengaluru)
🏢 HCLTech
📍 Bengaluru