To supervise the operation of assigned restaurants by implementing strategies and services which meet the needs of guests . Performs planning and organization functions for the outlet, responds quickly and accurately to guest requests.
PRINCIPAL ACCOUNTABILITY:
- Assist Restaurant in managing food and beverage outlets.
- Set-up and/or closures of restaurant and lounge areas in accordance with brand standards, meet and greet clients.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
- Oversees the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques.
- Inspects assigned restaurants and on an on-going basis and takes appropriate steps to ensure facilities meets or exceeds hotel standards at all times.
- Responsible for the overall sanitation and cleanliness of the work areas, outlet and storage areas.
- Responsible for the proper usage and valuable working order of all equipment, furniture and fixtures in the outlet.
- Assists Menus-suggest, review, and approve changes, set pricing
- To assist in planning, conducting food festivals and promotions to up sell the slow moving and non-moving items.
- Responsible for consistently implementing the service standards and operating procedures in the restaurant operations.
- Provide excellent guest service and ensure guest needs are met.
- Provide unique and creative ideas to enhance meetings group experience.
- Should possess in depth Knowledge of Food and Beverage preparation and presentation.
- Guide the outlet team in set up of tables and place settings.
- Resolve staff and guest concerns quickly and efficiently.
- Co-ordinate with the Kitchen and housekeeping department.
- Should be able to work under pressure and also work in long or break shifts.
- Scheduling of outlet staff, prepar
📌 Executive- F&B Service (Bhubaneswar)
🏢 Mayfair Hotels and Resorts
📍 Bhubaneswar
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