*To handle customer/applicant queries via email, telephone or direct. *To follow the procedures required for document scrutiny & collection for visa processing *To manage administration & logistics of passport delivery to all concerned units (consulate / applicant /logistics company etc) *To promote & sell optional services *To maintain & record all application data
Role Competencies:
-Customer Orientation -Communication Skill (Verbal/Non verbal) -Ability to work in a team -Should be Flexible & able to multitask -Ability to work under pressure -Computer literacy. -Team player, positive service mindset and professional work ethic.